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The IUP Journal of Management Research

July '11
Focus

India’s pharmaceutical industry is growing at the rate of 14% per annum. It is one of the largest and most advanced industries in the developing countries, paving the way for multinational companies to enter the Indian markets.

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Corporate Entrepreneurship and Firm Performance:
The Role of Business Environment as a Moderator
Corporate Social Responsibility Rating: India Focus
An Analysis of the Critical Competencies Relevant to
Honey Enterprises in East Khasi Hills District of Meghalaya
Performance Analysis of High, Medium and Low
Companies in Indian Pharmaceuticals Industry
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Corporate Entrepreneurship and Firm Performance: The Role of Business Environment as a Moderator

-- Osman Mohamad, T Ramayah, Herianto Puspowarsito,
Diah Natalisa and David P E Saerang

Corporate entrepreneurship can enhance the firm value. The firm that embraces the entrepreneurial behavior is posited to be more responsive to the changes in the marketplace. Responsiveness to opportunities is the prerequisite for success and growth. This paper presents the findings related to the practice of corporate entrepreneurship among Indonesian medium-sized firms. The findings show that there is a moderately high level of entrepreneurship among the participating firms. The analysis reveals that corporate entrepreneurship is positively associated with firm performance. With regard to the moderating effect of the external environment, it is established that government policies and economy do moderate the relationship between corporate entrepreneurship and firm performance. Implications of the study and directions for future research are offered.

Article Price : Rs.50

Corporate Social Responsibility Rating: India Focus

-- Lokaranjan Guha

Corporate Social Responsibility (CSR) has three major dimensions, namely, green practices, social welfare and ethical behavior. Fortunately, most CSR dimensions are measurable so as to facilitate CSR ratings in order to compare or highlight the different corporate sectors on a common platform. This paper at first charts the road map of evolution of India Inc. It has scanned particularly those companies who have crossed the various milestones of standard, namely, ISO 9000, ISO 14000, ISO 18000 and SA 8000, to satisfy quality, environmental trustworthiness, safety and social accountability, respectively. Next, the research investigates the role, the background framework and the potentiality of CSR ratings obtained from Karmayog.com platform that may act as suitable means to drive the industry further up the ladder of social responsibility. Tata Steel (TSE) has been found to be the best example, especially for Small and Medium Industries (SMEs) to follow, since CSR reporting may soon become mandatory for India Inc. as required by the Government of India. This paper culminates with the identification of the pivotal role of educational wings like Tata Institute of Social Sciences to extend the CSR journey further up to the breeding ground of future corporate citizens and in that spirit, the paper finally paints the current and future CSR picture of Eastern Institute of Integrated Learning in Management (EIILM) B-School at Kolkata.

Article Price : Rs.50

An Analysis of the Critical Competencies Relevant to Honey Enterprises in East Khasi Hills District of Meghalaya

-- Naval Lawande and Shubhangi Bhosale

The term ‘competence’ is used in various ways in the literature (McLagan, 1997). A study was conducted in East Khasi Hills district of Meghalaya. The survey considered the Self-Help Group (SHG) members involved in honey enterprises. The purpose of the study was to analyze the correlation between technical and behavioral competencies required for honey enterprises in Meghalaya and to determine the critical behavioral and technical competencies. The findings of the study revealed that there exists a correlation between technical and behavioral competencies. The most critical behavioral competency for the honey enterprise is teamwork and the most critical technical competency for honey enterprise is problem solving.

Article Price : Rs.50

Performance Analysis of High, Medium and Low Companies in Indian Pharmaceuticals Industry

-- Madhuri Mahato

This study looks into one of the prominent examples of success in India—the Indian pharmaceutical sector. The study tries to draw a performance comparison between high, medium and low category firms within this sector and also tries to assess the most significant variables contributing towards the Compound Annual Growth Rate (CAGR) for firms within each category. Eighty four firms of the Indian pharmaceutical sector formed the sample and they were analyzed for a period of 10 years from 1997-2006. Advertising and R&D intensities were considered along with labor productivity as independent variables to assess their impact on the CAGR. Regression results revealed that labor productivity donned the cap of significant contribution in the high category, while advertising intensity prevailed in the low category. But the medium category indicated non-feasibility for regression. On a comprehensive note, there was no significant performance variation among the firms in the three categories considered.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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